I started working at Wirecard in 2017 as a UI Designer intern in the “Interface” team, a squad composed by designers and front-ends that was responsible for the Wirecard Account’s (former Moip Account) ideation. Internally called Wave, the account was a platform built to help small and medium merchants to easily manage their business.
Our mission was to build from scratch, and using more advanced technology, a responsive account that would be the home of the majority of the company's products, putting an end to the issue of clients using different interfaces from legacy systems that were painful to develop to. That was the company’s first major design-related project.
We started by building or own components, color palette and page models, that at first consisted in lists and details. We performed usability tests and interviews with clients during the whole process, including some fun guerrilla tests. As we began receiving requests from other squads so their product could be implemented there, sometimes we had to design something that was already finished and there was no time to be tested.
On the other hand, we had the chance to participate in the conception of many products and API’s and to perform some design sprints with different squads and clients, and in those moments we were able to prove the value of having the design team involved from the beginning of the process.
In middle 2018 we officially adopted the "Wirecard" brand and had to rebrand the whole account. Due to the high demand the team was going through, we decided to start using Vuetify, a Material Design component library in Vue.js, the framework used by our front-ends, so that we could deliver faster.
As project and team were growing, so was the demand to document our components and processes, something that was left behind until then due to tight deadlines. With that in mind, I began a confluence documentation, and right after that we started using Abstract.
As we began gaining relevance, we left the Interface squad and became a Design team, participating in national and international projects such as mPOS (mobile point-of-sale), mobile apps and a pre-paid card.
While we were building the account, I had the chance to participate in many different phases, from research to rollout and even illustrations, of projects such as bill payments, anticipation, tranfers and manual approval of payments (check out the account!).
Today, with local and global projects being closer each day, I’m part of the global team in charge of mobile solutions that will be used by small and medium enterprises around the globe.